In his post, Kej expressed frustration over a nearly hour-long delay he experienced while trying to pay for excess baggage during a recent trip

Ricky Kej criticised Air India for downgrading him from Business Class multiple times and poor service during his travels. He faced issues with excess baggage payment and lack of crew attentiveness, urging the airline to improve while stating he would continue flying with them.

Renowned Indian composer and Grammy Award winner Ricky Kej on Sunday criticised Air India over repeated poor service experiences. Kej took to his official X account, sharing his frustration about the airline's lack of reliability and customer service,

3 times Grammy winner Indian-American music composer Ram Gyan ‘Ricky’ Kej criticized Air India over its sloppy services on his X/Twitter thread detailing four incidents. The musician also name-called the staff involved in the incidents he detailed on his social media posts.

Describing the first incident, which occurred on September 14 during his flight from Delhi to Bengaluru, Ricky Kej wrote, "I reached the AirIndia check in line at the Delhi Airport. Was flying business class.

Ricky Kej shared that the ground staff at the check-in counter refused to accept UPI for his extra baggage, making him wait 50 minutes.

Grammy winner Ricky Kej raised concerns about Air India's services citing two incidents involving excess baggage payment and unresponsive flight attendants. Air India has promised corrective actions while expressing regret over the inconvenience caused.

Grammy award winner Ricky Kej has raised concerns about Air India's services by citing two recent incidents and the airline has said that corrective steps will be taken where necessary. In a series of posts on X on Sunday, Kej mentioned about his experience at the Delhi airport before taking an Air India flight to Bengaluru on September 14.

Musician Ricky Kej recounted an issue at Delhi airport on September 14, before boarding a flight to Bengaluru.

The Indian-American musician on Saturday shared two incidents with the airline, marking the fifth time in a year that he encountered issues with Air India.