Sainsbury's, which is rivalled by the likes of Tesco, Morrisons, Asda and more, has sparked customer outrage after axing its ...

Sainsbury’s loyalty programme, Nectar, continues to bolster customer engagement ... increasingly perceived Sainsbury’s as ...

Asda has experienced a notable decrease in its market share within the grocery sector. In the 12 weeks leading up to 3 ...

The supermarket chain, which owns Argos, plans to shut nine more standalone locations in the upcoming financial year.

In Southampton stores such as Asda and Lordshill Sainsbury’s, they have prioritised self-serve kiosks as their main type of checkout, making up between 80 per cent - 90 per cent of the options ...

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform ...

People who have visited Sainsbury's Darlington superstore on Victoria Road and the Durham superstore at the Arnison Centre have taken aim at the ...

British supermarket chain Asda has initiated a trial of a new self-service returns system, which includes an innovative “drop ...

Tesco has unveiled its Christmas advert for 2024 centred around “helping feed your Christmas spirit”. The grocery giant ‘s campaign, created by advertising firm BBH, follows the story of Gary and ...

LIDL is making huge changes to its self-checkouts including adding security measures and increasing the number of card only ...

First, Sainsbury’s announced they are trialling a new ... said in a LinkedIn post that the changes would help reduce ‘queue times’ at customer service desks in-store, which were a ‘key pinch point’ ...

Tesco has updated its uniform policy to make it clear that staff can't wear headphones on the shop floor as the supermarket ...