Sainsbury's sells the Argos credit card portfolio to NewDay for £720m as it continues its financial services realignment.

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

People who have visited Sainsbury's Darlington superstore on Victoria Road and the Durham superstore at the Arnison Centre have taken aim at the ...

Sainsbury’s strategic moves in pricing and store enhancement underline its dedication to customer-centric service and ...

The supermarket chain, which owns Argos, has already shut dozens of Argos branches - but it has now revealed it will close ...

The supermarket chain, which owns Argos, plans to shut nine more standalone locations in the upcoming financial year.

Her work has previously appeared on TODAY.com, The Forward and The Daily Orange. Abi Caswell When Abi Caswell received a call from a customer in August looking to place a complex cake order just three ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

The supermarket giant is the latest business to warn that increases to company national insurance contributions and a change ...

Sainsbury's, which is rivalled by the likes of Tesco, Morrisons, Asda and more, has sparked customer outrage after axing its ...

J Sainsbury reiterated its guidance for the full year, supported by grocery sales growth and an expected recovery in its ...

Asda is testing out a self-service returns "drop box" where shoppers can deposit unwanted or faulty products and be given ...